Trade Account Form

Roger J

17 June 2026

After researching for suppliers for Karndean glue down flooring, Direct Flooring Online came in with a very good price. I had problems with the website when trying to place an order, so I phoned and spoke with Matthew, he was very helpful and apologetic regarding the website although I was not sure where the fault lay. Matthew took the order from me, i explained that we were not ready for the flooring to be installed, possibly two weeks away, no problem just let us know when you want it delivered. We requested w/c 15/6 we received an email confirming the delivery was 16/6 , and on that morning we received another email confirming a tracking number and time. It was delivered on time by a pleasant delivery driver. Good to know that we still have companies that have customers at heart, wouldn’t hesitate to use them again.

Samantha Mitchell

20 January 2026

Found best prices with these guys and the customer service was amazing. Comms re lead times and delivery were great, would highly recommend.

Keeley Clarke

4 November 2025

Beautiful flooring, great price and service 👌

Peter O'nions

8 October 2025

We found Direct Flooring Online great to deal with. Matthew was more than helpful, answering technical questions in depth and detail before we bought the first two rooms of flooring. Delivery was on time, (exceptional as we live on a Scottish Island and so many will not deliver here). These two points were great, although they also managed to offer the best price we could find. We had a further query before installation, again Matthew answered promptly, (months after the delivery, he even remembered our order!) So rare/exceptional to be looked after in this way nowadays, we will be ordering for the remaining rooms in the New Year and I am very happy to recommend Direct Flooring Online.

Toni Richards

5 October 2025

Excellent service

Federica Accorsi (Fede)

3 October 2025

Great product and fantastic service. Matthew was prompt in answering my queries and able to advise with a tricky situation regarding an inexperienced builder who mishanlded the product. Other providers have let me down in the past, but with Direct Flooring Online I felt like I get proper support - both compentent and 'human' - which gave me huge peace of mind (priceless!) and a beautiful kitchen floor in LVT. Highly recommended!

Maggie M

3 October 2025

We really liked the eco gold underlay. It goes down easily but I do recommend following the instructions and taping the joins.

Eileen Balmer

22 August 2025

Love our waterproof flooring . Fast delivery

Karen Bruton

15 August 2025

Very happy with my purchase of plank LVT flooring from Direct Flooring Online. Pre-sales service was great with much help from Matthew who sent me loads of free samples to look at. He was also quick to respond by email to all my questions and concerns. Ordering was easy and at a great price. Delivery was on time and well packaged. Easy to lay and looks fantastic. Would thoroughly recommend.

elizabeth dinning

15 August 2025

Excellent quality and very competitive prices. I live in the Northeast which wasn’t a problem. Delivery was as promised.

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